Minggu, 27 November 2016

TUGAS B.ING 3

Requesting a Service
November 26, 2016
Ibis Hotel
Letjen S Parman
Jakarta 11066


Dear Sir/Madam,

I tried reaching you on phone but could not connect. I am the Human Resources Development team of Astra Honda Motor would like to book a conference hall in your hotel. We need to conduct a training session for the newly joined employees.
We are planning to run this event on 13th and 14th of December from 9 am to 2 pm. According to my estimations, I will need to be accommodated for at least a hundred people. We will need a big conference hall to accommodate our members and a smaller room next to conference hall.
We will need twenty round tables with five chairs in each table, a microphone wireless, a projector and a good sound system in the conference hall. In the smaller room, we need two rectangular tables, two sofas, and a monitor.
We would also like the hotel to arrange for lunch. I would appreciate your faxing me the menu choices as soon as possible, but no later than Saturday, December 3th.
We would like to know the projected costs for our two days event. You do not need to include the lunch catering costs at this time. Could you fax or e-mail me your cost projections by 30th? I will give you the final confirmation of our reservation by close of  business on the 30th.
I want to thank you for your help. Please feel free to reach me at 021-88874166 to decide on a face to face meeting in order to discuss everything in detail. Hope to get the venue for those dates and information regarding the terms and conditions.

Best Wishes

Wretta Istianti Sukana
Human Resources Development Team


Confirming a Service


Ibis Hotel
Letjen S Parman
Jakarta 11066


November 27, 2016
Ms. Wretta Istianti Sukana
Human Resources Development Team
Astra Honda Motor
Jakarta, 18790

Dear Ms. Wretta

Thank you for your November 25 letter expressing interest in Ibis Hotel. This letter will confirm your plan
 to book a conference hall in our hotel.
We understand your company would like to reserve our conference facilities December 13 and 14. At least a hundred people will attend your meeting. Your will need a big conference hall and a smaller room next to conference hall.
As you requested, we will provide twenty round tables with five chairs in each table, a microphone wireless, and a projector in the conference hall, as well as a sound system. We understand that you are bringing your own computer. We need to know the computer’s model and operating system. Please provide us this information one week before the start of the conference.
In the smaller room, we will provide two rectangular tables, two sofas, and a monitor. Please let us know whether you want a small or long sofa. This request can be submitted one week before the conference.
We will provide a buffet lunch. The menu choices were faxed to you yesterday. Please tell us your menu selections one week before the conference.
As you requested, I faxed the projected cost yesterday. After you decide on required equipment and the type of lunch, we can finalize the cost estimate.
I appreciate having the opportunity to plan your meeting. We invited you to come to our hotel to look our facilities and face to face meeting in order to discuss everything in detail anytime you can.


Sincerely,


Newt Scamander
Meeting Planner



Selasa, 08 November 2016

PERJANJIAN PERTEMUAN, PEMBATALAN, DAN PERTEMUAN BISNIS

1.   Perjanjian Pertemuan Bisnis Melalui Telpon dalam Bahasa Inggris

Example

Eta                   : Good Morning, PT MAJU MUNDUR ENAK, how may I help you

Niken              : Hello, can I speak to Selda, please?

Eta                   : Who’s calling?

Niken              : My name is Niken

Eta                   : Could you please spell that, please?

Niken              : Yes it’s, N-I-K-E-N.

Eta                   : Okey, hold on a sec I’ll transfer your call

Niken              : Thank you

Selda               : Hello

Niken             : Hello I am niken, manager for PT KANE, are you available on this Friday? Can we meet on 23th? for sales meeting

Selda               : Yes, Friday is fine, Yes, I will be free on 23th. Oh okey.

Niken              : Okey thank you Selda, see you.

Selda               : See you Niken.




2.   Pembatalan Pertemuan Bisnis Melalui Telpon dalam Bahasa Inggris

Example


Selda     : Good Morning, PT YUHU, how may I help you?

Wretta   : Hello, can I speak to Resi, please?

Selda     : Who’s calling?

Wretta   : My name is Wretta

Selda     : Could you please spell that, please?

Wretta   : Yes it’s, W-R-E-T-T-A

Selda     : Okey, hold on a sec I’ll transfer your call

Wretta   : Thank you

Resi     : Hello

Wretta   : Hello I am Wretta, manager PT ENA, Unfortunately, due to some unforeseen
  business, I will be unable to keep our appointment for this Friday, Would it be possible
  to arrange another time later in the week?

Resi     : Okey

Wretta   : I cannot wait for you until twelve o’clock. I’d like to change my appointment with you.
                Can you rearrange the appointment?
Resi     : With my pleasure miss. Let me check her schedule first. Hmm how about tomorrow at
                nine o’clock? you will be available.
Wretta   : Ok. Tomorrow at nine o’clock, thanks.
Resi     : You’re welcome.



3.   Pertemuan Bisnis Untuk Membawa Dokumen Melalui Telpon dalam Bahasa 

    Inggris


Example


Titin     : Good Morning, PT ENA SELALU, how may I help you?

Dewi   : Hello, can I speak to Sukenti, please?

Titin     : Who’s calling?

Dewi   : My name is Dewi

Titin     : Could you please spell that, please?

Dewi   : Yes it’s, D-E-W-I

Titin     : Okey, hold on a sec I’ll transfer your call

Dewi   : Thank you

Iis        : Hello

Dewi   : Hello I am Dewi, manager PT GUNDAL GANDUL, for the meeting tomorrow,     prepare some documents such as proposals, purchase documents, and journals

Iis        : Well I prepare all the documents that will be discussed at tomorrow's meeting,  okey
    thank you Totok

Dewi   : You’re welcome.


4.   Perjanjian Pertemuan Bisnis Melalui Email dalam Bahasa Inggris 

Example:









                                                                                                                                                        


 
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